Chase Carpet and Rug Care Company is a professional, full-service Oriental, Persian and area rug cleaning company serving Metro DenverHighlands Ranch, Castle Rock, Castle Pines, and Parker. Chase Carpet Care has offered premiere rug and carpet cleaning in Denver since 1971.

Oriental Rug Cleaning

In-Plant Rug Cleaning is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall to wall carpet. Chase oriental rug cleaning cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough 9 Step Cleaning process to get maximum soil and spot removal. Or you can bring your rug to our plant to save 20% off the cost. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location. Chase Carpet and Rug Care Company has long held the standard for Denver rug cleaning.

Chase’s rug care staff is trained through the IICRC and the WoolSafe Organization, and is trained and well qualified to care for rugs from around the world. Having your rugs cleaned in our facility allows us to give them special attention and treatment for a more thorough dusting, cleaning, controlled drying and the use of vagarious tools and processes that are not available on location in your home or office.

Prior to cleaning, every rug is thoroughly pre-inspected and photo documented front, back, ends and sides to determine and identify if there are pre-existing conditions, which could potentially affect the cleaning process. We carefully document these conditions to help determine the best method of safely yet effectively cleaning your rug.

We guarantee to give you expertise and workmanship consistent with industry standards of care combined with results that may be limited by the conditions and cleaning situations we encounter.

9 Step Rug Cleaning Process

Step 1: Pre-Inspection and Pick-Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rugs, or you may drop off any rugs at our shop.

Step 2: Dry Soil-Removal
Woven rugs, especially hand-knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 rug could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum attachments, and any many other methods are implemented. This is the most important step in cleaning any textile.

Step 3: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase the chances of removal. The fringe is also pre-treated for maximum soil removal.

Step 5: Cleaning
Our rug experts will evaluate your rug to choose the best procedure possible for maximum soil release.

Step 6: Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash tub designed especially for some woven rugs and Oriental Rugs.

Step 7: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.

Step 8: Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.

Step 9: Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery.

Rug Care Tips

  • Like most carpeting, rugs should be vacuumed at least weekly to remove dry soil, lint, and hair. Be cautious not to vacuum the fringe with your brushbar! Use the end of a vacuum hose from a canister vacuum. For a list of CRI-Approved vacuums goes to
  • A quality pad used under your rug helps protect it from dirt, wear and slippage. Every rug needs a good-quality pad under it. For a flat weave, use a thin thin rubber backed recycled felt pad.
  • To ensure even wear, your rug should be rotated. Depending on the traffic, the rotation may vary from every six months to once a year.
  • Every few months turn the tug face down on a clean, dry, smooth surface and vacuum the back to vibrate out the embedded dry soil.
  • Rotation – To insure even wear, your rug should be rotated once a year. Depending on the traffic, the rotation may vary from six months to two years.
  • Vacuuming – Oriental rugs, like most carpeting, should be vacuumed on a regular basis to remove dirt and restore life to the fibers. Be sure not to vacuum the fringe with your beater bar! Use the end of a vacuum hose from a canister vacuum.