Act Quickly! Delaying may cause the spill to become a permanent stain. Blot liquids with a dry, white absorbent cloth or white paper towels. Gently scrape up semi-solids with a rounded spoon. Break up solids and vacuum.
- Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
- Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
- Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
- When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.
A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.
Solvent – A non-flammable spot removal solution, or dry cleaning type solvent, is preferred. Exercise caution when using a solvent. Never pour it directly onto the carpet or allow it to reach the backing, because it can damage the latex that holds the primary and secondary backings together. Acceptable solvents include Carbona®, Energine®, K2R®, Goof-Off®, etc.
Call a Professional – Chase Carpet Care has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.
Many spot removal solutions leave residues in the carpet that may attract soil. Thoroughly rinse the area several times with lukewarm tap water. A mist type sprayer is recommended to prevent overwetting. Blot with paper towels and pat dry after each rinse. Several rinses are often necessary to thoroughly remove residues. Never use any of the solutions in concentrations stronger than those recommended.
Important – ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact Chase Carpet Care for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.